When you tap COLD ON through the smartphone app, you command SILIENT to open a valve, releasing cold water into your water lines. 

In existing homes, the simplest installation connects SILIENT to the hot water line, turning your existing hot water outlets into either a hot, or SILIENT chilled water outlet. In new home builds, the SILIENT chilled water can be routed through either your hot or cold water lines.  

The traditional hot or cold water line (depending on the installation type) would change to the SILIENT chilled water at the click of a button on the smartphone app, and change back to hot water at the same click of a button. The temperature of the SILIENT chilled water is set by the user on the smartphone app with a minimum temperature of 39°F.

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The Model L holds includes a 45 gallon tank that holds the SILIENT chilled water and the Model LM includes an 80 gallon tank. The Model L can provide up to a 14 minute chilled shower at your desired temperature, all the way down to 39°F. The Model LM provides a 25 minute cold shower, or enough water to fill a large bathtub (80 gallons) for a cold plunge to the user set temperature down to 39°F.

The SILIENT water chiller system is connected to your plumbing in your utility room in the same way your water heater is connected to your plumbing. SILIENT takes municipal water in, chills the water using a proprietary water chilling system, stores the chilled water in an insulated cold-optimized tank, and delivers chilled water to your existing showers and bathtubs on-demand. There are two plumbing connections made to the exposed pipes in your utility room (inlet and outlet).

Simply turn on your faucet in your bath or shower, and click the "COLD ON" button on your smartphone's SILIENT app to start the flow of cold water on-demand.

Depending on the plumbing configuration in your home, the cold water may be delivered either through your hot or cold water line, which determines the side of the faucet to turn on for the SILIENT chilled water delivery.

SILIENT requires a professional plumber for installation as the system has 2 simple connections into your home plumbing system.

First, you perform the pre-installation checklist to make sure your home is eligible for the SILIENT system (most homes are eligible).  Then, you contact a professional plumber in your area to schedule the installation on a date after the SILIENTsystem is scheduled to arrive.  

We can ship the product directly to your home, or to the plumber performing the installation to be delivered at the time of installation.

We will provide the simple installation guide with the product, and can answer any questions from the plumber installing the SILIENT system either in advance of or during the installation process

You will need a minimum of 29” width doors (Model LM) or 24" width doors (Model L) from outside to the final location where your SILIENT System will be installed, a minimum of 6’ L x 2.5’ W x 5.5’ H space in the utility room for the product to be placed, and a standard 115v power outlet on a 20 amp circuit.

Wifi signal access in the utility room is required to connect the SILIENT smartphone app to control the system.

The SILIENT system will work with any plumbing, with the exception of gray or white polybutylene pipes. The use of older CPVC pipes is discouraged.

While these are the primary requirements, a full pre-installation checklist must be completed by the homeowner in advance of shipment.

No. SILIENT was designed to be installed out of sight in your utility room, and to be operated using a smartphone app.

The SILIENT system is operated using a smartphone app connected to WiFi or cell service.

Use the SILIENT control app on your smartphone to set the desired cold water temperature and start and stop the flow of cold water to your bathroom.

SILIENT was designed for minimal maintenance, similar to a water heater. There are no water changes or filter changes. A once a year SILIENT maintenance is suggested to clean parts of the system to maintain optimum chill performance.

SILIENT was designed to be energy efficient. Chilled water is stored in a heavily insulated tank that reduces the need for additional chilling after the desired temperature is reached.

With normal use, you can expect your energy bill to increase roughly $0.50-$0.60 per day.