Cancellation + Return Policy

Cancellation Policy

All cancellations are subject to a 5% cancelation fee if canceled before shipment. Please allow 3-10 business days for refunds to process—there will be no cancellation for shipped orders. See the Return Policy below.

Return Policy

Orders may be returned for any reason within 30 days of delivery. All returns are subject to a 10% restocking fee, and the customer is responsible for return shipping fees. Please allow 3-10 business days for refunds to process following receipt of the returned unit in good condition.

Questions?

Questions about the Return or Cancellation Policy? Reach out and we are happy to help.

Use of the product is not a medical procedure. You should consult with your doctor prior to use. The product has not been tested or approved by the fda or any government agency for the treatment of any illness or disease. Do not use if pregnant, have heart conditons or other medical conditions negatively impacted by exposure to cold temperatures, are a minor, or while under the influence of drugs or alcohol. You expressly acknowledge and agree that you understand there are certain inherent risks and dangers associated with exposure to cold temperatures, including, but not limited to, heart failure, hypothermia, loss of consciousness and stroke. By using the product, you knowlingly and voluntarily accept and agree to assume all risks, both known and unknown, of illness, injury, pain, suffering, disability, or death arising therefrom.